/* Office 0.19 — command palette, track inspector and support workspace refinement */
.office-command[hidden],.media-lightbox[hidden],.connection-banner[hidden]{display:none!important}.office-command,.media-lightbox{position:fixed;inset:0;z-index:1000}.office-command-backdrop,.media-lightbox-backdrop{position:absolute;inset:0;background:rgba(9,11,9,.42);backdrop-filter:blur(8px)}.office-command-card{position:relative;width:min(720px,calc(100vw - 28px));margin:10vh auto 0;background:var(--surface,#fff);border:1px solid var(--line,#e6e3dc);border-radius:22px;box-shadow:0 40px 110px rgba(0,0,0,.28);overflow:hidden}.office-command-input{display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:11px;padding:16px 18px;border-bottom:1px solid var(--line,#e6e3dc)}.office-command-input svg{width:21px;height:21px;stroke-width:1.8}.office-command-input input{border:0;outline:0;background:transparent;font:inherit;font-size:17px;color:inherit}.office-command-input kbd{border:1px solid var(--line,#ddd);border-radius:7px;padding:4px 7px;font-size:10px;color:var(--muted,#777)}.office-command-results{padding:8px;max-height:450px;overflow:auto}.office-command-results>p{text-align:center;color:var(--muted,#777);padding:30px}.office-command-results>a{display:flex;justify-content:space-between;gap:15px;padding:12px 13px;border-radius:13px;color:inherit}.office-command-results>a:hover{background:var(--surface-2,#f5f4f0)}.office-command-results strong,.office-command-results small{display:block}.office-command-results small{margin-top:3px;color:var(--muted,#777);font-size:11px}.office-command-results em{font-style:normal;color:#a96f00;font-size:10px;font-weight:800}.office-command-skeleton{padding:7px;display:grid;gap:7px}.office-command-skeleton i{height:54px;border-radius:12px;background:linear-gradient(90deg,#efeee9,#f8f7f4,#efeee9);background-size:200% 100%;animation:officeShimmer 1.2s infinite}@keyframes officeShimmer{to{background-position:-200% 0}}
.connection-banner{position:fixed;bottom:18px;left:50%;transform:translateX(-50%);z-index:950;background:#161915;color:#fff;padding:11px 15px;border-radius:14px;display:flex;align-items:center;gap:8px;box-shadow:0 18px 48px rgba(0,0,0,.25)}.connection-banner span{width:8px;height:8px;border-radius:50%;background:#e1a11a}.connection-banner strong{font-size:11px}.connection-banner small{font-size:10px;color:#c6cbc4}.profile-trigger .avatar img{width:100%;height:100%;object-fit:cover;border-radius:inherit}
.media-lightbox section{position:relative;z-index:2;width:min(980px,calc(100vw - 30px));height:min(80vh,760px);margin:8vh auto;background:#111;border-radius:20px;padding:14px;display:grid;grid-template-rows:1fr auto;box-shadow:0 40px 120px rgba(0,0,0,.35)}.media-lightbox section>button{position:absolute;right:12px;top:12px;z-index:3;width:36px;height:36px;border-radius:50%;border:0;background:rgba(0,0,0,.65);color:#fff;font-size:22px}.media-lightbox [data-lightbox-content]{display:grid;place-items:center;overflow:hidden}.media-lightbox img,.media-lightbox iframe{max-width:100%;max-height:100%;width:100%;height:100%;object-fit:contain;border:0}.media-lightbox section>small{color:#ddd;padding:8px;text-align:center}.file-preview-fallback{color:#fff;text-align:center;display:grid;gap:12px}.file-preview-fallback a{color:#f0b42a}
.track-inspector-grid{display:grid;grid-template-columns:minmax(0,1fr) 340px;gap:18px}.track-inspector-main,.track-quick-actions{padding:22px}.inspector-facts{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:10px}.inspector-facts>div{background:var(--surface-muted,#f7f6f2);border:1px solid var(--line,#e7e4dc);border-radius:14px;padding:13px}.inspector-facts small,.inspector-facts strong,.inspector-facts a,.inspector-facts span{display:block}.inspector-facts small{font-size:10px;color:var(--muted,#777)}.inspector-facts strong{font-size:14px;margin:5px 0}.inspector-facts a{font-size:10px;color:#a96f00}.inspector-facts span{font-size:9px;color:var(--muted,#777)}.inspector-description{margin-top:14px;padding:16px;border-radius:15px;border:1px solid var(--line,#ddd)}.inspector-description small{color:var(--muted,#777)}.inspector-description p{margin:7px 0 0}.inspector-linked-card{margin-top:12px;padding:14px;border-radius:15px;background:#171a16;color:#fff;display:grid;grid-template-columns:1fr auto;gap:3px}.inspector-linked-card span,.inspector-linked-card small{font-size:10px;color:#bfc5bd}.inspector-linked-card strong{font-size:16px}.inspector-linked-card b{grid-column:2;grid-row:1/4;align-self:center;color:#e9ad24}.track-quick-actions{align-self:start;position:sticky;top:90px}.track-quick-actions form{display:grid;gap:11px;margin:18px 0}.track-quick-actions label{display:grid;gap:5px;font-size:11px;font-weight:800}.quick-link-stack{display:grid;border-top:1px solid var(--line,#ddd);padding-top:8px}.quick-link-stack a{display:flex;justify-content:space-between;padding:10px 0;border-bottom:1px solid var(--line,#ddd);font-size:11px;font-weight:700;color:inherit}
.support-page-v019{max-width:1500px;margin:0 auto}.support-conversation-header{display:flex;align-items:flex-end;justify-content:space-between;gap:18px;margin-bottom:14px}.support-client-title{display:flex;align-items:center;gap:14px;margin-top:12px}.support-client-title h1{margin:2px 0;font-size:30px}.conversation-header-actions{display:flex;gap:8px;align-items:center;flex-wrap:wrap}.support-workspace-v019{grid-template-columns:minmax(0,1fr) 330px;gap:14px}.support-chat-v019{min-height:calc(100vh - 190px);display:grid;grid-template-rows:auto 1fr auto;overflow:hidden}.support-chat-head.compact{padding:13px 16px}.support-chat-head.compact strong,.support-chat-head.compact small{display:block}.support-chat-head.compact small{font-size:10px;color:var(--muted,#777);margin-top:2px}.conversation-meta{font-size:10px;color:var(--muted,#777)}.support-chat-v019 .support-messages{padding:18px;min-height:350px;max-height:calc(100vh - 390px);overflow:auto;background:linear-gradient(180deg,rgba(247,246,242,.55),transparent)}.support-message{max-width:78%}.support-message.is-staff{margin-left:auto;flex-direction:row-reverse}.support-message.is-staff .message-author{justify-content:flex-end}.support-message.is-staff .message-bubble{background:#fff4d7;border-color:#edcf86}.support-message.is-client .message-bubble{background:#fff}.support-message.is-internal{max-width:90%;margin:10px auto}.message-attachment{border:1px solid var(--line,#ddd);background:var(--surface,#fff);border-radius:12px;padding:9px 11px;display:flex;gap:8px;align-items:center;cursor:pointer;color:inherit}.message-attachment strong,.message-attachment span{font-size:10px}.message-attachment span{color:var(--muted,#777)}.support-compose-shell{border-top:1px solid var(--line,#ddd);background:var(--surface,#fff)}.support-composer.modern{padding:10px 12px}.support-composer.modern textarea{min-height:78px;border-radius:15px}.composer-shortcuts{margin-left:auto;display:flex;align-items:center;gap:10px}.composer-shortcuts span{font-size:9px;color:var(--muted,#777)}.modern-file{width:38px;height:38px;border-radius:12px;display:grid;place-items:center;font-size:20px}.support-sidebar-v019{display:grid;gap:12px;align-content:start}.support-sidebar-v019 .support-side-card{padding:16px}.sticky-card{position:sticky;top:86px}.support-context-grid{display:grid;grid-template-columns:1fr 1fr;gap:8px}.support-context-grid>div{padding:9px;border-radius:11px;background:var(--surface-muted,#f6f5f1)}.support-context-grid small,.support-context-grid strong{display:block}.support-context-grid small{font-size:9px;color:var(--muted,#777)}.support-context-grid strong{font-size:11px;margin-top:3px}.quick-replies-grid{display:flex;gap:6px;flex-wrap:wrap}.quick-replies-grid .quick-reply{border-radius:999px;padding:7px 9px}.subtle-card{background:linear-gradient(145deg,#fffdf7,#fff7df)}
.portal-choice-shell{width:min(880px,100%)}.portal-choice-card>h1{font-size:38px;letter-spacing:-.05em;margin:5px 0 8px}.portal-choice-card>p{color:var(--muted,#777);line-height:1.6}.portal-choice-grid{display:grid;grid-template-columns:1fr 1fr;gap:12px;margin-top:22px}.portal-option{min-height:210px;border:1px solid var(--line,#ddd);border-radius:22px;padding:22px;background:#fff;color:#171916;display:flex;flex-direction:column;align-items:flex-start}.portal-option>span{font-size:10px;font-weight:900;letter-spacing:.12em;color:#a86c00;text-transform:uppercase}.portal-option strong{font-size:21px;margin:22px 0 7px}.portal-option small{font-size:11px;color:#777;line-height:1.55}.portal-option b{margin-top:auto;color:#a86c00;font-size:11px}.portal-option.is-dark{background:#121512;color:#fff;border-color:#252925}.portal-option.is-dark small{color:#adb4aa}.portal-option.is-dark b{color:#e8ad27}
@media(max-width:1050px){.track-inspector-grid,.support-workspace-v019{grid-template-columns:1fr}.track-quick-actions,.sticky-card{position:static}.inspector-facts{grid-template-columns:1fr 1fr}.support-chat-v019{min-height:700px}.support-chat-v019 .support-messages{max-height:520px}}@media(max-width:720px){.portal-choice-grid,.inspector-facts{grid-template-columns:1fr}.support-conversation-header{align-items:flex-start;flex-direction:column}.support-message{max-width:94%}.composer-shortcuts span{display:none}}
.command-result.is-keyboard-active{background:var(--surface-2,#f6f4ed);outline:2px solid rgba(214,155,28,.24);outline-offset:-2px}